Who We Are / Data Controller
This website is operated by LE DÔME S.L., a company incorporated under Spanish law.
LE DÔME S.L. is the data controller responsible for the processing of personal data collected through this website and through the communication channels made available to users.
Website: https://ledomesl.com
Email: contact@ledomesl.com
For any questions relating to this Privacy Policy or the processing of your personal data, you may contact us using the email address above.
Further corporate and legal information about LE DÔME S.L. is available in our Legal Notice.
Data Collected When You Visit Our Website
When you access our website, certain technical information may be automatically transmitted by your browser and temporarily recorded by our web server. This may include:
- your IP address;
- date and time of access;
- pages and URLs accessed;
- the referring website, where applicable;
- browser type and version;
- operating system and device information; and
- other technical information necessary to establish and maintain the connection.
This data is processed where necessary to ensure the proper functioning and security of the website, maintain a stable connection, detect and prevent technical or security incidents, and provide an appropriate browsing experience.
Where this processing is necessary for these purposes, the legal basis is our legitimate interest under Article 6(1)(f) of the General Data Protection Regulation (GDPR) in operating and protecting our website securely and efficiently.
Technical data collected for these purposes is not used by LE DÔME S.L. to identify individual visitors.
The use of analytics tools and cookies is addressed separately in the relevant sections of this Privacy Policy and in our Cookie Policy.
Communications and Live Chat
When you contact LE DÔME S.L. by email, telephone, WhatsApp or through the live chat available on our website, we may process the personal data you voluntarily provide, such as your name, contact details, company information and any information included in your enquiry or communication.
This data is processed for the purpose of responding to your enquiry, providing the information or assistance requested, managing business communications and, where applicable, taking steps at your request prior to entering into a contractual relationship.
Depending on the nature of your communication, personal data may be processed on the basis of our legitimate interest in managing and responding to general enquiries pursuant to Article 6(1)(f) GDPR or, where your enquiry relates to a potential contractual relationship and the processing is necessary to take steps at your request, pursuant to Article 6(1)(b) GDPR.
Our website uses Tawk.to to provide its live chat service. When you use this service, certain personal and technical data may also be processed by the service provider in order to enable and manage the conversation. Further information regarding third-party service providers and international data transfers is provided in the relevant sections of this Privacy Policy.
Analytics
Our website uses Google Analytics, implemented through Google Site Kit, to help us understand how visitors interact with the website. This may include information such as pages visited, session duration, interactions with website content, approximate geographic information, device and browser information, and other usage data.
Google Analytics is used to measure website performance, understand how visitors use our website and improve its content and functionality.
Where required by applicable data protection law, analytics technologies are activated only with your consent. The legal basis for the processing is therefore Article 6(1)(a) GDPR. You may withdraw or modify your consent at any time through the cookie settings available on our website.
Further information about the cookies and technologies used for analytics purposes is provided in our Cookie Policy.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to ensure its proper functioning and, subject to your consent where required, to analyse how visitors interact with the website.
Cookies that are strictly necessary for the operation and security of the website may be used without consent where permitted by applicable law. Analytics and other non-essential cookies are used only where the required consent has been obtained.
You can accept, reject or manage non-essential cookies through the cookie consent settings available on our website and may change your preferences at any time.
For detailed information about the cookies and similar technologies used on this website, their purposes and duration, please refer to our Cookie Policy.
Third-Party Service Providers
We use selected third-party service providers to operate, maintain and improve our website and to provide certain functionalities.
These providers may process personal data on our behalf where necessary to provide their services. They currently include providers of website hosting and technical infrastructure, live chat services (Tawk.to), and website analytics services (Google Analytics).
Where third parties process personal data on our behalf, we require such processing to be carried out in accordance with applicable data protection law and only for the purposes for which the relevant service is provided.
Some of these service providers may process data outside the European Economic Area (EEA). Where applicable, such transfers are addressed in the following section on International Data Transfers.
International Data Transfers
Some of the third-party service providers used by our website may process or store personal data outside the European Economic Area (EEA).
Where personal data is transferred to a country outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection law. Depending on the destination and the service provider, these safeguards may include an adequacy decision adopted by the European Commission or appropriate contractual safeguards, such as the European Commission’s Standard Contractual Clauses.
Further information regarding the safeguards applicable to a particular transfer may be requested by contacting us at contact@ledomesl.com.
Data Retention
Personal data will be retained only for the period necessary for the specific processing activity concerned.
Data provided through general enquiries, email, telephone, WhatsApp or live chat will be retained for the time necessary to respond to and manage the enquiry. Where the communication leads to a commercial or contractual relationship, the relevant data may subsequently be retained for the duration of that relationship and for the periods required under applicable legal obligations or for the establishment, exercise or defence of legal claims.
Technical data and server logs will be retained only for the period reasonably necessary to ensure the operation, integrity and security of the website, subject to the retention periods applied by the relevant hosting and technical service providers.
Analytics data will be retained in accordance with the retention settings configured for the analytics services used on this website and the choices made by the user regarding consent.
Once personal data is no longer required for the applicable purpose, it will be deleted, anonymised or, where Spanish law requires its retention for the determination of possible legal liabilities, appropriately restricted from further processing for the applicable statutory period.
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data and obtain information about how it is processed.
- Rectify inaccurate or incomplete personal data.
- Request erasure of your personal data where the applicable legal requirements are met.
- Request restriction of processing in the circumstances provided for by law.
- Object to processing based on legitimate interests, on grounds relating to your particular situation.
- Data portability, where the processing is based on consent or a contract and carried out by automated means.
- Withdraw your consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal.
These rights are subject to the conditions and limitations established by applicable data protection law.
How to Exercise Your Rights and Right to Lodge a Complaint
You may exercise any of the rights described above by contacting LE DÔME S.L. at contact@ledomesl.com, indicating the right you wish to exercise and providing the information necessary to identify and process your request.
Where reasonably necessary to verify your identity, we may request additional information. Any such information will be used solely for identity verification purposes.
Requests will be handled within the time limits established by applicable data protection law.
If you no longer wish to receive marketing communications from us, you may object to the processing of your personal data for this purpose at any time by contacting us at contact@ledomesl.com.
If you have any questions or concerns regarding the way we process your personal data, please contact us. We will review the matter and respond as promptly as possible.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
Data Security
LE DÔME S.L. implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures are reviewed and adapted where appropriate, taking into account the nature of the data processed, the risks associated with the processing and the technologies and services used in connection with this website.
While we take reasonable measures to protect personal data, no transmission or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
LE DÔME S.L. may update this Privacy Policy where necessary to reflect changes in applicable law, our processing activities, the services used on this website or its functionality.
The current version of the Privacy Policy will always be available on this website. Where changes materially affect the way personal data is processed, appropriate information will be provided where required by applicable law.
Last updated: September 2026